A Note from the CEO
“Prior to exploring the details of this role, and as we have already discussed in the interview process, we
all have the same mission as staff members at Amherst Madison – to form lasting Partnerships with our
agents in their daily work serving clients. We all have the same job, no matter what our role at the
company. That job is to make sure our agents are successful and our clients are served. To be successful
here, you must have the maturity and discipline to see your specific role through the lens of our overall
mission as well as the flexibility to serve both your specific responsibilities and the larger mission.”
- Nick Schlekeway, Founder and CEO
Amherst Madison is looking for a Transaction Coordinator (TC) to join our Transactions Team
and work alongside the best in the business. The ideal candidate will possess excellent
interpersonal skills, advanced technological skills, excellent time management skills, and
perhaps most importantly will be a self-starter with internal motivation to achieve. We are
looking for an individual who appreciates healthy competition, and who also knows how to be a
team player. The TC will maintain a professional, positive, team centered, and supportive
attitude. The Transaction Coordinator excels at improving existing processes and can
strategically manage their tasks by following established processes and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Illustrative only and may vary by assignment)
Act as a liaison between clients and agents
Participate in company-provided training sessions
Provide concierge level customer service to clients and customers
Manage all systems for clients, lead generation, database management and back office support
Coordinate photo shoots, create virtual tours, and marketing materials, if applicable
Manage contract to close process
Coordinate title/escrow, mortgage loan and appraisal processes.
Submit all necessary documentation for file compliance, ensuring all signatures and initials
required are present
Regularly update and maintain communication with clients, agents, title officer, lender etc.
Follow up with the escrow or title company on closing day
Broadly speaking, the responsibilities are listing coordination, buyer coordination, as well as any
other real estate brokerage administrative work as directed by the Director of Transactions
and/or her assigns.
Effectively plan, manage, and coordinate staff to conduct the business within the accounting
Deal effectively with agent requests and manage workflow
Maintain confidentiality of all data pertaining to company
Communicate with staff, colleagues, and superiors regarding all business-related matters
Uphold the mission of Amherst Madison, including emulating the mission statement and
Amherst Madison offers a full health care coverage plan- including dental and vision.
Dress code to be defined as business professional. This position, in particular, is to set a leadership tone
at the office in terms of a high class of professional attire. The following are not allowed: jeans (unless
designer and high quality), shorts, open shoes without a heel, t-shirts, yoga pants, sweatpants, or
anything with holes or excessive wear. You are the first and last thing people will see and remember. If
you need a stipend to purchase a few business professional outfits, please ask and it will be provided to
you. If you need further definition as to what is “business professional” attire, please reference google.
Travel is not required for this position.
EEOC POLICY/ANTI-HARASSMENT AND ANTI-DISCRIMINATION POLICY
Amherst Madison is an equal opportunity employer. In accordance with anti-discrimination law, it is the
purpose of this policy to effectuate these principles and mandates. Amherst Madison prohibits
discrimination and harassment of any type and affords equal employment opportunities to employees
and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or
expression, pregnancy, age, national origin, disability status, genetic information, protected veteran
status, or any other characteristic protected by law. Amherst Madison conforms to the spirit as well as
to the letter of all applicable laws and regulations.
JOB DESCRIPTION MAY BE UPDATED AND/OR MODIFIED
This job description is not designed to cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee. Duties, responsibilities, and activities may change or
new ones may be assigned at any time with or without notice. This Job Description does not in any way
create a binding contract or employment contract with the prospective employee, nor does it alter the
“at-will” employment status of any employee, unless otherwise provided for in a written employment